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Post Incident Report | EMEA | Some organizations were inaccessible on March 7th
SummaryOn March 7th, 2013 an issue in one of Microsoft's datacenters caused some CRM Online organizations hosted in the European datacenters to be inaccessible. The problem affected <10% of...
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Announcing MarketingPilot 15 Designed for the New Marketer
Our acquisition of MarketingPilot last November not only represented a significant step forward in marketing automation capabilities, but also provided a key piece in furthering our Microsoft Dynamics...
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Microsoft Dynamics CRM Accelerates Social Capabilities
If you have a brand to protect, a product or a service to sell, then you cannot afford to overlook the wealth of information that is now available to you via social media. You need to be able to tap...
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Show different Header/Footer on different pages of SSRS report
Sometimes, there is are requirements to show different Header/ Footer on different pages of the report. Like say, on the first page, header/ footer of report should be some text and on the second page...
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Microsoft Dynamics CRM 2011 Update Rollup 13 has been Released
Update Rollup 13 has been released for Microsoft Dynamics CRM 2011 On Premise. One of the major items is the added support for Windows Server 2012 as well as AD FS 2.1 (Active Directory Federation...
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Resolved | Some Americas organizations were inaccessible
We have resolved an issue affecting organizations hosted in North America datacenters. A post incident report will be available within 5 business days. If this impacted your organization, we...
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CloudCall Click for Microsoft CRM
(Please visit the site to view this video)CloudCall Click for Microsoft CRM 2011 is the premier cloud based telephony integration for the Microsoft CRM platform which provides Sales, Service and...
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CRM Online Billing support contact details
For a comprehensive listing of your local CRM Online support details refer to http://crm.dynamics.com/support-overview. On this page you will find:The CRM Online Billing team local telephone number for...
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Terms of service (for CRM Online self service platform)
MICROSOFT DYNAMICS CRM ONLINE SERVICE AGREEMENT (agreed during offer conversion)Last Updated: December 2012These Terms of Service are an agreement between Microsoft Corporation (or, if applicable based...
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Terms of service (for CRM Online on MOSA platform)
Microsoft Online Subscription AgreementThis Microsoft Online Subscription Agreement is between the entity that accepts this agreement (“you”) and Microsoft Corporation (“us”, “we”). This agreement...
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Microsoft Dynamics CRM Online organization integration with the Windows Azure...
Recent security enhancements require the Microsoft Dynamics CRM Online service to use a new certificate to authenticate against the Windows Azure service. Use the steps in this article to change the...
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Post Incident Report | NAM | Some organizations were inaccessible on March 29
SummaryOn March 29, 2013, an issue in one of Microsoft's North America datacenters caused some CRM Online organizations to be inaccessible. The problem affected less than 50% of customers in the...
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Awareness | Worldwide | Microsoft Dynamics CRM Online organization...
Recent security enhancements require the Microsoft Dynamics CRM Online service to use a new certificate to authenticate against the Windows Azure service. These changes are necessary, and will allow...
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Looking for more real estate on Dynamics CRM page
This articles shows various ways in which you can increase the space on Microsoft Dynamics CRM home page. Hide the Get Started Pane from the home page We always see Get started pane above each view as...
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Hard Copy Tax invoices (for CRM Online on the stand alone platform)
Note: Please note that the majority of the below is for audiences that are on the stand alone version of CRM Online. Customers on the MOSPA (O365) platform are not issued HCTi's and instead can view...
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AWARENESS | Dynamics CRM 2011 Online Service | Worldwide | SharePoint List...
Later this week, the Microsoft Dynamics CRM Online Team will be sending targeted email communications to Administrators of CRM Online Organizations worldwide that have been identified as utilizing...
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Register Today for the Worldwide Partner Conference 2013
Have you registered for the Worldwide Partner Conference 2013, taking place July 7-11 in Houston, TX?In case you aren’t familiar with WPC, it is the annual global gathering of top Microsoft partners...
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Scheduling Recurring Workflows in Microsoft Dynamics CRM 2011 Online and...
If you have read some of my previous posts you will notice that I am a big fan of utilizing out of the box functionality within Microsoft Dynamics CRM before looking at custom or third party solutions....
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Awareness & Resolved | Worldwide | Windows Live ID appeared to be down...
At approximately 2:00 PM PDT Tuesday, April 16th, 2013 we identified an intermittent sign-in issue in which we were alerted through internal monitoring. After investigating, it was determined that a...
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Awareness | EMEA | Undersea Fiber Cut; potential performance degradation for...
We are monitoring a situation affecting internet traffic into Ireland from the United Kingdom that might affect European customers' experience using CRM online. Two undersea cables have reportedly...
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