* Example of the Tax invoice format
To ensure that Hard Copy Tax invoices and delivered with the correct details, we strongly advise that you familiarize yourself with the profile details that can be changed and set in the billing portal. The Billing portal is available to access at https://commerce.microsoft.com. For customers on the CRM Online standalone portal the portal can also access their billing information by selecting Settings > Administration > Billing.
Note: Access to the billing portal is only available to billing administrators or contacts that are set with the billing administrator delegate role. You will need to sign in to the portal using a Windows Live ID (WLID).
1. Access the Billing portal
2. You may have multiple Billing portal accounts. Ensure that you access the correct account from the dropdown that appears in the blue ribbon. If you only have one account you will automatically be routed to the billing details for your account
3. The default home page will confirm the last few charges and the subscription offer name associated to your account:
4. To review your billing details select the ‘Profile’ (if you have multiple accounts you may be prompted to enter a security code. This code is sent you the alternative e-mail address that is associated to your WLID. The alternative e-mail address is a security feature associated to your Windows LIVE ID and can be set / changed here)
5. All details that were set during the subscription conversion:
6. Details can be changed / amended by selecting the ‘edit profile’ option 
Note: Please ensure that all details are correct and updated if changed. We strongly advise that a company name details are added (as these may not have been completed since the conversion of your subscription). We also advise that the first and last name be registered as a contact.
Re-issuing the Hard Copy Tax invoices