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Unable to edit an Appointment on the tablet client in Dynamics CRM 2013
We came across an issue with the Tablet Client where for an Appointment Entity, we were unable to see the “Activate” button for the scheduled appointment records. By default, the appointment form...
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Tax Calculation Add-On for Dynamics CRM 2013
Easily calculate sales tax or VAT on CRM sales records such as Opportunity, Quote, Order and Invoice by using FocusLive Tax Calculation Add-on for Dynamics CRM.Features :• Calculate automatically sales...
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Spring Release – Dynamics CRM 2013 SP1 Codenamed ‘Leo’ Out Now!
Introduction : The much talked about Spring Release is now slowly being released across various geo for CRM Online. Let us take a look at what this release has to offer. Leo updates are optional, i.e....
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Listen Here! Microsoft Social Listening is now available
All right, I’ll admit it. I may have used the terms “worst customer service” a few too many times in my own personal tweets, but let’s face it…I CAN. And I am not alone. As we have been discussing...
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Marketers can rest easy with Microsoft Dynamics Marketing
You know, we've been talking a lot lately about how much the world has changed. And this remains a fact. But as I have been talking to marketers all over the world about the issues they face, I have...
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Tree View Add-On for Dynamics CRM 2013
With FocusLive Tree View Add-on for Dynamics CRM you can view any hierarchal connection excite in your CRM in a graphical way and to use it in lookup fields as well!Features :• Configure the Tree view...
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Case Enhancements in Dynamics CRM 2013 ‘LEO’ release
Finally, the most awaited Spring ‘14/SP1 update has been rolled out. It has brought along with it many new features and changes. The majority of the changes were observed in the Service Module. Here we...
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In the moment of truth – are your agents ready?
Maybe it is because social media has given people a powerful voice, or maybe it is because there is proven economic benefit to retaining customers over acquiring new ones, the truth remains the same:...
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Photo Integration Add-On for Dynamics CRM 2013
Add pictures and photos to enrich your CRM information such as Contacts and Products by using FocusLive Photo Integration Add-on for Dynamics CRM.Features• Upload pictures in different formats (jpg,...
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Sessions Posted for CRMUG Summit 2014 St. Louis
Great news! The CRMUG Summit 2014 session lineup has been published. We're still working on more sessions, but take a look at what's been posted and start to find the right sessions for you. At this...
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New Videos for Microsoft Dynamics CRM 2013 SP1 and Spring '14
We have put together a list of recommended videos to watch in relation to Microsoft Dynamics CRM 2013 SP1 and Spring '14. In addition to the videos below, we would also recommend the "quick tip" videos...
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Relationship Chart Add-On for Dynamics CRM 2013
FocusLive Relationship Chart add-on makes it easier to understand relationships between accounts or contacts by allowing you to visually view and navigate through relationships between accounts sub...
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Teradici Shows 895% Return on Investment with Parature from Microsoft
Parature, from Microsoft, is pleased to announce that Nucleus Research has selected Teradici, developer of industry-leading PCoIP® technology for virtual workspaces, as a 2014 recipient of its...
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Maps Add-On for Dynamics CRM 2013
FocusLive Maps Add-on for Dynamics CRM allows you to easily view your CRM information in a geographical layout to enhance your visualization and help you make better and more informed decisionsFeatures...
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CWR Mobile for Dynamics CRM 2013
CWR Mobile CRM is the best-in-class mobility solution for Microsoft® Dynamics CRM. It makes field sales, service, marketing professionals and government workers, more efficient and effective. It puts...
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PDF Generator Add-On for Dynamics CRM 2013
With FocusLive PDF Generator Add-on for Dynamics CRM you can Export to PDF, print or send your CRM documents such as quotes or orders quickly and easily with minimum clicks.Features :• CRM Document...
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Routing Rules to Automate Case Routing in Dynamics CRM 2013
In the earlier versions of Dynamics CRM, we had the option of setting routing through the entity settings shown below: The entity could only be routed to default queue of the owner of the record when...
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PSA solution for Dynamics CRM 2013
The FocusLive PSA solution offers a series of tools to plan, monitor, visualize, evaluate and charge your projects. All these features improve the daily mission of the project managers.To lead your...
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Queue Enhancements in Microsoft Dynamics CRM ‘LEO’ release – Part 1
In Dynamics CRM 2013 ‘LEO’ release Queues are further enhanced to now support Public and Private Queues. Through this blog post we will review the enhanced feature of Queue in general. Introduction of...
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Resolved | NAM | CRM Online | A small subset of customers in NAM were...
On June, 11th 2014 at approximately 7:45:00 AM PDT a small subset of CRM Online orgs served from the North America Datacenter became inaccessible. The issue was detected by internal monitoring and...
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