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Former NFL Head Coach Tony Dungy To Elevate You to Greatness at CRMUG Summit...
Tony Dungy, author, former NFL coach and co-founder of All Pro Dad, will deliver the keynote address at CRMUG Summit 2013, Wednesday, Oct. 23, 2013, in Tampa, Fla. “We are delighted to welcome Coach...
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Preventing issues with billing admin role, user discrepancy issues and user...
Target audience: CRM Online (Standalone / self-service CTP platform) We have been seeing some issues recently where customers will contact the CRM Online Billing team with issues associated to the...
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Post Incident Report | NA | CRM Online | Organizations served from America’s...
SummaryCRM Online orgs served from America’s datacenters could have been inaccessible for a short period of time. The issue was proactively identified through internal monitoring and resolved by...
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CRMUG Magazine - Fall 2013 Edition
The Fall 2013 edition of the CRMUG Magazine is available! CRMUG Members - Check your mailbox for your copy or read the digital edition. This issue focuses onUser Adoption and Gamification and is loaded...
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Re-create deleted records using Audit History
Many a times we come across situations where we accidentally, delete a particular record and wish to recover that record back in CRM. This is possible only if you have “Auditing” enabled for that...
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Post Incident Report | North America | CRM Online | Small subset of North...
SummaryA small subset of CRM Online orgs served from a North American Datacenter were inaccessible for a short period of time. The issue was detected through internal monitoring; a customer escalation...
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Severity 1 Service Incident | Active | NA | CRM Online | Some Americas...
At approximately 01:45AM today (USA PDT), internal monitoring identified an issue with a SQL Server availability group (AG) in North America.<10% of CRM Online customers served from the North...
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Severity 1 SI | RESOLVED | NA | CRM Online | Some Americas Orgs were...
The Service Engineering Team confirmed resolution of this SI at 04:20AM USA PDTA PIR will be posted on the Service Health Dashboard and this CRM Online Services Blog within 5 business days.Thank you...
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Severity 2 SI | Resolved | Worldwide | CRM Online | Organizations delayed...
Customers faced a delay in the creation/removal of users in CRM and adding of storage in CRM. We have resolved the issue and all updates are processing normally. We apologize for the inconvenience...
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New CRMUG Collaborate Mobile Interface
CRMUG Collaborate just keeps getting better! What’s new this time? A great new mobile interface!If you’ve not visited CRMUG Collaborate on your mobile device lately, I encourage you to check it out....
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Post Incident Report | North America | CRM Online | Small subset of North...
SummaryA small subset of CRM Online organizations served from a North American Datacentre were inaccessible for a short period of time. The issue was proactively identified through internal...
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Severity 1 Service Incident | Active | EMEA | CRM Online | Some European...
We are investigating a potential issue with organisation access for orgs served from the European datacentres. At this time we don't have enough information to identify whether this is an actual...
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Severity 1 Service Incident | Resolved | EMEA | CRM Online | Some European...
The Service Engineering Team confirmed resolution of this SI at 12:35PM GMT+1A PIR will be posted on the Service Health Dashboard and this CRM Online Services Blog within 5 business days.Thank you for...
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Dynamics CRM 2013 Content at CRMUG Summit 2013 Tampa
You’ve heard the buzz on Microsoft Dynamics CRM 2013 and want to be in the know on the latest product capabilities. Microsoft and CRMUG are joining forces to train customers on Dynamics CRM 2013 at...
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Post Incident Report | Americas | Some CRM Online Organizations served from...
SummaryAn issue in the CRM Online Service was detected through internal monitoring. It caused <10% of CRM Online Organizations served from the North American datacenters to be inaccessible for a...
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Joe Mechlinkski Will Deliver Keynote at The Partner Connections Event 2013
We’re excited to announce that this year’s Partner Connections Event keynote is Joe Mechlinkski, author of Grow Regardless.Joe Mechlinski is a community advocate, speaker, entrepreneur, and...
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8 Best Practises for CRM and BPM Workflow Interoperability
With the advent of BPM software which integrates with CRM, the question arises: how should CRM and BPM workflows interact with each other? Some users, especially "power users" prefer to write workflows...
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Dynamics CRM MVPs & MCTs at CRMUG Summit 2013 Tampa
We’re about 8 weeks from CRMUG Summit 2013 Tampa, and it’s truly stacking up to be our best user conference to date. We consistently hear from Summit attendees that the reason they attend and keep...
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Critical Update for Microsoft Dynamics CRM 2011
On July 26th, we released the CRM 2011 Critical Update for Update Rollup 11 (build 5.0.9690.2903). As this update was specifically designed to relieve memory pressure, improve overall stability, and...
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Customize email template and add corporate logo to report subscriptions using...
Report Scheduler add-on for Microsoft Dynamics CRM 2013 Online and On-Premise allows easy scheduling of out-of-the-box CRM Views as well as user created personal Views which can be received in email...
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