Further to our earlier blog in which talked about Public/Private Queues in brief with some UI changes in them, this blog will walk you through the features such as how to route queued Item, how to Assign, Pick, and Release features of Queue and important points to be taken note of.
Read more: Queue Enhancements in Microsoft Dynamics CRM ‘LEO’ release – Part 1
On the command bar, you will notice buttons like Route, Pick, Release, and Remove. This allows the ease of dealing...(read more)![]()
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