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July 31 Blog Review

Let’s finish off July with a great blog review! Check out the CRM news from the last few weeks. PowerObjects posted a how-to article about Changing the Color of Custom and Out-of-the-box Entities in...

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Hardcore CRM: Do a major upgrade of a plugin version!

isclaimer / Warning / Attention: This is not a task that you’ll conduct frequently. This task only makes sense if you are doing product  development in which you want to make an explicit...

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Microsoft Dynamics CRM and FieldOne: A Beautiful Marriage for...

In the past decade we have seen a whole spectrum of customer-centric businesses realize the need for better, integrated field service management tools. Whether it be for on-site maintenance, repairs,...

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US Companies Can Save 30% on Their CRM Projects

Who wouldn't want to save 30% on their CRM projects?The Canadian dollar is at levels we have not seen in some time. So why are companies in the United States still using local Microsoft Dynamics CRM...

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Windows 10 and MSCRM – What You Should Know

Today is the day! Windows 10 is finally here, and people everywhere are eagerly downloading their free upgrades as we speak. But if you're a Microsoft Dynamics CRM User, there are a few things you...

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Tip #118: Permitir caracteristicas previas y usar CRM Outlook en Mac

Si usted tiene CRM Online 2015 Update 1, hay varias funciones de vista previa que puede habilitar. Para obtener instrucciones …

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CRM2015 Update 1 – Grid methods

CRM2015 Update 1 has finally introduced the capability to manipulate/access grids in a supported way. The API methods are documented in https://msdn.microsoft.com/en-us/library/dn932126.aspx ....

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Tip #444: When any time will do

Why sometimes it’s easy to write a mini truckstop tip? Because all you have to do is to stop and listen to a conversation between two people passionate about Dynamics CRM.Jamie “Xerox” Miley challenged...

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Updating Date Values of Existing Records after modifying the Date/Time...

Introduction In one of our earlier posts found here we had explained how the new date/time behaviour can be used to record date/times in the format that you require, instead of having it store the...

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Custom Case Origin, How to Change the Default Yammer Icon

Recently I’m working on a project that using the out of the box Case (incident) entity. In the entity customization, we are adding a new option for Case Origin field to capture an in-person case...

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What else can you do with offline filters in CRM for Outlook?

Offline filters in CRM for Outlook are very powerful and flexible. You can create a different set of filters for different situations. For example, you could create one set of filters that you use...

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Modify an offline filter to include additional reports in CRM for Outlook

Now we’ll edit the existing filter so that it selects all the reports owned by your team. Choose the drop-down arrow next to Equals Current User , and then select Equals  Current User or User’s...

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Take your work with you and go offline CRM For Outlook

Filed under: CRM for Outlook(read more)

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Change the position of the Reading Pane or turn it off in CRM for Outlook

You can also move the Reading Pane to another position on the screen or turn it off altogether. On the ribbon, choose View . In the Layout section, choose Reading Pane , and then choose Right...(read...

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Open an offline filter CRM for Outlook

You’re about ready to head out on a trip to a client site. If you don’t modify your offline filters before you go, you’ll have access to all the reports you own, but you want to also have access to...

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Microsoft Looks To Boost Dynamics CRM Adoption with Gamification Acquisition,...

Microsoft announced it has acquired Incent Games LLC, the developer and owner of gamification platform FantasySalesTeam. The move will add tools that Microsoft expects will boost adoption of CRM...

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Tip #115: Si Bing no se muestra

A veces todos podemos sufrir de un poco de escotoma – incapacidad de ver las cosas justo en frente de …

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Is Gamification in a Microsoft Dynamics CRM a gimic?

To answer the question in the title, Microsoft certainly doesn’t think so because they have just acquired FantasySalesTeam.Microsoft Acquires FantasySalesTeam, an Innovative Sales Gamification...

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Tip #445: How to Excel in CRM like Captain Redlaces

Captain Redlaces Sewell reports that there is an issue in CRM 2015 update 1 when exporting to Excel. If you open the file directly from CRM, the table will not be correctly formatted.What you need to...

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5 Reasons Channel Managers Don’t Need a Mobile Strategy

Over the past two years all the buzz in the channel has been about having a mobile strategy. Mobile is the latest in a long line of shiny new things that seem to surface every other year, promising to...

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