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Resolved | NAM | CRM Online | A small subset of customers on North America...
On March, 6th 2014 at approximately 7:07:00 PM PST a small set of CRM Online orgs served from the North America Datacenter became inaccessible. The issue was detected by internal monitoring and...
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Microsoft Dynamics CRM 2013 Development Environments
I have recently been working on updating the development environment we use at TSG, and thought I would share some of the experience I have had with this. There are a number of ways that you can set up...
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Load Testing Microsoft Dynamics CRM 2013
As part of any application development it is always good to load test various parts to ensure that the application will perform under certain load scenarios, and something I have recently be working on...
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Resolved | NAM | CRM Online | A small subset of customers on North America...
On March, 10th 2014 at approximately 4:46 PM PST a small set of CRM Online orgs served from the North America Datacenter became inaccessible. The issue was detected by internal monitoring and resolved...
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Resolved | NAM | CRM Online | A small subset of customers on North America...
On March, 11th 2014 at approximately 11:53 AM PDT a small set of CRM Online orgs served from the North America Datacenter became inaccessible. The issue was detected by internal monitoring and...
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Partners - Thanks for Attending PreGAME 2014
We're still feeling the rush from our great event last week. Thanks to all of our partners who attended PreGAME 2014, March 3 in Atlanta! We had a great time hosting all of you!Continue the...
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The Digital Edition of the CRMUG Spring Magazine is Now Available!
The Spring 2014 edition of the CRMUG Magazine is available! CRMUG Members - check your mailbox for your copy! Or read the digital edition.This issue is loaded with valuable insight from experts in the...
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PGA TOUR uses Dynamics Marketing to Drive Sponsor Satisfaction
(Please visit the site to view this video)The highest level of professional golf comes from the PGA TOUR. On the worldwide stage, they have millions of viewers of their professional golf events and run...
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Media Planning & Buying with Microsoft Dynamics Marketing
(Please visit the site to view this video)Microsoft Dynamics Marketing media buying and planning provides comprehensive, robust process automation that allows your business to plan, compare, and...
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Marketing Spend Management & Budgeting w/ Microsoft Dynamics Marketing
(Please visit the site to view this video)Check out how your marketing department can easily control spending and have more insight into marketing budgets and return on marketing investment (ROMI) than...
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Marketing Job Management with Microsoft Dynamics Marketing
(Please visit the site to view this video)Microsoft Dynamics Marketing marketing resource management utilizes a system-based management approach, productivity metrics, and workflow measurements to...
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Introduction to Microsoft Dynamics Marketing
(Please visit the site to view this video)While new channels are driving marketing interest in new technologies, the much bigger pressure for marketers and senior marketing executives is in reducing...
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Integrated Marketing Management and Microsoft Dynamics Marketing
(Please visit the site to view this video)See the full power of an end to end solution with Microsoft Dynamics Marketing and Microsoft Dynamics CRM. The combination of these two tools offers businesses...
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Customer Service and Care: Microsoft Dynamics CRM
(Please visit the site to view this video)Delivering exceptional customer care starts from the inside out—to win the hearts of your customers, you must first win the hearts of your employees. After...
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Content Marketing with Microsoft Dynamics Marketing
(Please visit the site to view this video)Content marketing is the future for anyone doing marketing automation. The trouble is, how do you come up with all of those marketing assets to send out and...
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Microsoft Dynamics CRM 2013 HTML5 Task board
I have recently been working on some internal tools that we use at TSG, and thought I would share some of experience with this. The out of the box Task board in TFS 2013 doesn’t allow for it to be used...
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3 tips for using social to drive sales leads
Salespeople know that their book of business is built on personalized interactions. Social offers the ability to scale these interactions, leading to greater productivity, and ultimately, sales. This...
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How to Set up CCA for CRM 2013
Installing and configuring Customer Care Accelerator (CCA) can be a challenging task. This blog will serve as a guidance and simplify the said process. The main focus of Customer Care Accelerator (CCA)...
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Awareness | Worldwide | CRM Online | Introducing Sandbox Instances
We’re excited about new CRM Online functionality that you’ll soon see. Recently, you may have noticed changes to the navigation bar at the top of one or more of your Dynamics CRM Online instances. For...
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Introducing Sandbox Instances in CRM Online
There is a great new article that the CRM development team posted that I have linked below. This talks about the new CRM Online Sandbox Instances, the labels, and breaks down what they mean and how to...
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