Welcome to the CRM Success Program! Simply put, we want ensure your CRM initiative is wildly successful and will achieve unimaginable heights! Each week we will provide invaluable content for business users, functional and non-technical audiences who are stakeholders of CRM initiatives. We will do this by compressing years of experience from hundreds of implementations into simple, easy to read and easy to apply 'actionable' information that is focused on four CRM Success Factors: User Adoption, Product Knowledge, Implementation and Support Best Practices.
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