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Resolved and Awareness| NAM | CRM Online | A subset of customers in NAM were inaccessible on June 24, 2014

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On June, 24th 2014 at approximately 3:05 PM PDT a subset of CRM Online orgs served from the North America Data center became inaccessible. The issue was detected by internal monitoring and resolved by Microsoft Service Engineering at approximately 3:45 PM PDT.   Customers may experience a latency while logging in for a few more hours.  We sincerely apologize for any inconvenience this may have caused. Our team is performing a robust analysis of the system to reduce a risk of a similar issue occurring. A Post Incident Report (PIR) will be published within 5 business days.


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