Google Chrome has removed support for the showModalDialog API with Chrome 37 and above. Microsoft Dynamics CRM will require an update to continue using Google Chrome. More information on the deprecation of this API can be found here:
Disabling showModalDialog
There is a workaround available to continue using this API, which expires at the end of April 2015. This information is also documented in the link above. Once this API and workaround have been fully deprecated, Microsoft Dynamics CRM will require an update for users to continue using Google Chrome.
- Microsoft Dynamics CRM 2011, a Critical On-Demand fix will be available for Update Rollup 18 through support.
- Microsoft Dynamics CRM 2013, a Critical On-Demand fix will be available for Update Rollup 3 through support.
- Microsoft Dynamics CRM 2013 Service Pack 1, the fix will be included in the Update Rollup 3 for Service Pack 1 release.
- Microsoft Dynamics CRM 2015, the fix will be included in the Update Rollup 1 release.
The release of these updates is scheduled for April 2015.