Update: RESOLVED
Our Engineering teams have mitigated the issue and service has been restored for all affected customers as of 6:23 PM UTC. Some customers in the North American region would have experienced slow login, the inability to login, and/or a service degradation while navigating through the UI. We sincerely apologize if this issue affected you in any way.
Incident Start Time: Wednesday, January 7, 2014, at 6:42 AM UTC
Incident Resolution Time: Wednesday, January 7, 2014, at 6:23 PM UTC
Update:
Our Engineering teams are continuing to work to resolve this issue. Thank you for your continued patience.
Incident Start Time: Wednesday, January 7, 2014, at 6:42 AM UTC
Initial Notification:
Engineers are investigating an issue where customers served from a North American datacentre may experience slowness when logging into their organizations or see run time errors.
Incident Start Time: Wednesday, January 7, 2014, at 6:42 AM UTC
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