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Resolved | CRM Online | Some CRM Online Customers may not be able to access the Service right now

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On January 1, 2015, at approximately 05:27 AM PST some customers in the North American region may have experienced an inability to sign-in to their CRM Online Organization(s). The incident was discovered through internal monitoring and mitigated using documented procedures by Dynamics Service Engineering. The service was fully restored by 11:10 AM PST. This issue affected <10% of CRM Online customers hosted in the region. A full post incident report will be published in 5 business days. We sincerely apologize if this issue affected you in any way.


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