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Severity 1 SI | Awareness and Resolved | North America | CRM Online | Orgs Inaccessible

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We had an issue earlier today where some CRM Online customers in North America were unable to access their CRM Online organizations.      

Start date/time

15 October 2014 22:17 UTC-07:00 (USA PT)

End date/time

16 October 2014 06:15 UTC-07:00 (USA PT)

Additionally, affected customers were unable to use lookup fields in their CRM online orgs.  The Microsoft Dynamics CRM Service Engineering team has mitigated the issue. All orgs should be accessible now. There will be a PIR published here and on the O365 Service Health Dashboard within 5 business days.

If this impacted you, we apologise for the inconvenience.  


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