There are some exciting changes available for new CRM users in Microsoft Dynamics CRM 2016 - and these will be rolling out to existing customers in the coming months. Here are a few web pages, blogs, webinars and other resources to give you some insight into what you can expect.
The Microsoft Dynamics CRM 2016 Release Preview Guide - the guide, published by Microsoft, has a fairly detailed description of each new feature that is included as well as some features that will still be in preview mode until spring or summer.
What's new in … CRM 2015, CRM 2015 UR1 and CRM 2016? This interactive web page from Microsoft provides a helpful summary of the most important business features, and when they were released - including notes about the Online versus On Premises release versions.
Are you an administrator or developer working with CRM? TechNet’s What’s New for Administrators and Customizers in Microsoft Dynamics CRM 2016 site contains more technical details on the above updates, and some information on how to configure them.
One thing you will notice is that CRM 2016 has placed a heavy emphasis on improving functionality for Customer Service teams. Join us at an upcoming webinar on Dynamics CRM and Customer Care: New Features in CRM 2016.
Are you on an earlier version of CRM and want to get a complete update of all the new features? Join us for the webinar Dynamics CRM: From Microsoft Dynamics CRM 4.0 to CRM 2016, including updates in CRM 2011, CRM 2013, CRM 2015 and CRM 2016.
I took a look at our editorial calendar, and there will be plenty of blog content being published on CRM 2016 as well. Keep an eye on The C5 Insight Blog for new CRM 2016 updates.
Want to get hands-on with CRM 2016? Here is How to Setup a 30 Day CRM 2016 Trial Account.