A while ago, we had requirement of sending an email to the users to whom service activity is scheduled. We had created a workflow which would send an email to the resources whenever they have be scheduled in for a service activity. The workflow was supposed to be triggered on create of service activity and on change of the resources field on service activity.
We were facing issues with this workflow that it was getting triggered on update of any and every field on the activity whereas the triggers...(read more)![]()
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