We, as a support team, have put together a list of recommended videos to watch in relation to Microsoft Dynamics CRM 2013. In addition to the videos below, we would also recommend the "quick tip" videos on the Microsoft Dynamics CRM Customer Center. Also, note that you can find the full list of videos below at the Microsoft Dynamics CRM Channel on YouTube. Please click on the subject below to watch the video.
Application
Getting started with Microsoft Dynamics CRM 2013
Microsoft Dynamics CRM 2013 User Experience Overview
Microsoft Dynamics CRM 2013 Business Process Overview
Customization
Setup and Upgrade
Upgrading Microsoft Dynamics CRM 2011 to Microsoft Dynamics CRM 2013
Custom Code Validation Tool - Demo
Legacy Feature Check Tool - Demo
Base and Extension Table Merge
CRM for Tablets
Microsoft Dynamics CRM 2013 for Tablets
SDK New Features