The December 2012 Update of Microsoft Dynamic CRM Online introduced Business Process Flow for the OOB Lead, Opportunity and Case entities. With CRM 2013 Microsoft has extended this feature further and allowed creating of business process flows for any entity including custom entities.
Enabling Business Process Flow for an entity:
The first step to creating a process flow for an entity requires enabling the Business Process Flow for the entity. This can be done by checking the option for...(read more)![]()
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